Retail Mobile Banking
Performance Benchmark Report

Decision Analytics for the Digital Banking Era

Innovative bank data and analytics platform delivering institution-specific insights and industrywide research through uniquely harvested data.

What We Do

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FI Navigator provides vertical analytics that delivers decision clarity to financial institution executives and the FinTech advisors that serve them.

Why It's Different

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By collecting and integrating unstructured data, FI Navigator expands the depth of peer analytics and the breadth of market research to create vertical analytics for financial services.

Why It Matters

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Leaders of the digital banking transformation can’t afford to make strategic decisions without extensive peer and industry context.

Leading the
Transformation of Digital Banking

Organizations looking to seize leadership positions must move confidently and quickly. Such agility is often enabled by a data advantage.

Financial Institutions

Financial institution executives realize digital transformation of their institution isn’t an option, it’s a strategic imperative. You are accustomed to leveraging peer data for performance, but lack that context in evaluating your client offering and digital channels. Shouldn’t FI peer analytics provide insight for these critical strategic decisions? We think so.

FinTech Companies

The FinTech vendors and advisors seeking a leadership position in banking’s digital transformation lack peer context as well. Insights on financial institutions’ service and channel offerings or their FinTech competitors’ performance are scarce typically and based on small sample sizes. Shouldn’t market research cover the entire market? Again we think it should.

What’s New

Client Demographic Factoid: Client Size Increase @Digital_Insight #creditunions #mobilebanking https://t.co/w7B2WBCe7m

Client Demographic Factoid: Client Size Increase @Digital_Insight #creditunions #mobilebanking https://t.co/w7B2WBCe7m

Top 20 #MobileBanking #CreditUnion Vendors by Client Demographics @alkamitech takes top spot followed by @MShiftMobile, @Q2ebanking

Top 20 #MobileBanking #CreditUnion Vendors by Client Demographics @alkamitech takes top spot followed by @MShiftMobile, @Q2ebanking
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Connecting the Dots

FI Navigator Releases Retail Mobile Banking Benchmarking for Banks

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Comprehensive research provides community banks with quantitative assessment of their mobile banking performance and offering ATLANTA – FI Navigator has released “Retail Mobile Banking Performance – Bank & Vendor Benchmarks”, which…

Retail Mobile Banking Navigator Award Winners

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Winning institutions achieved top decile performance in customer enrollment within their asset segment by institution type, realized average app ratings exceeding 4.0 (on a 5-point scale) and offered a mobile…

FI Navigator Recognizes Retail Mobile Banking Navigator Award Winners

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Leveraging mobile banking data and analytics covering over 7,000 financial institutions, FI Navigator selects 291 top performing community institutions by asset segment ATLANTA – While mobile banking research typically focuses…

FI Navigator and Sievewright & Associates Join Forces on Mobile Banking Benchmarking for Credit Unions

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Unprecedented data and analytics provide credit unions with valuable insights on their mobile banking performance and offering ATLANTA – FI Navigator Corporation and Sievewright & Associates have entered into an…